Q:	Why should I use Uniforce Restaurant Point Of Sale to replace my Cash Register?	View
A:	The Cash Register only tells you: How much money your business has taken in during the day. It cannot tell you how much of that money is profit you have made. It cannot tell you how much inventory/raw material you have in your store. Or how many of a particular item you sold in the day.

Q:	Uniforce Restaurant Point-of-Sales (R-POS) - Computerizing with Cash Register Solutions:	View
A:	Uniforce Restaurant Point-of-Sales (R-POS) replaces your old-fashioned cash register so you do not have to spend all day entering all of your sales into cash register, while you can save time and money by entering every thing in your computerized Point of Sales system that ties into your accounting software (that's only if you have an accounting software). Your time is money!! With Uniforce R-POS, you don't have to re-enter everything twice. With Uniforce R-POS you can update your menu, price, inventory, reciept on your finger tips. With Uniforce R-POS you can manage your employee scheduling and timesheet with easy and efficiency. These are only a few of the many many more reasons why you should convert from Cash Register to Point-of-Sales. Speed your customer checkout Reduce theft and inventory shrinkage by tracking your raw material and expensive liquor usage Schedule your employee working hours and manage your labour cost efficiently Track your customers and improve your quality of service and sales per customer Process your credit cards transaction fast and efficiently Create and track purchasing order from your vendor Watch and track your margin ?C so you have control how much profit you want to earn per each customer Invest now and you will see in a few months that your establishment will gain profit and you will be able expand. Your CPA would love you for it. Because all most everything you enter on the Uniforce POS will register to your accounting. You don't have to worry about forgetting of loosing your receipt or guessing your inventory or profit.

Q:	Why should I use Uniforce Restaurant Point Of Sale to replace my old Point Of Sale programs?	View
A:	You should seriously consider upgrade your current system to Uniforce R-POS if you are experiencing the following: My current Point Of Sale takes forever to close the day. My current Point Of Sale does not track material usage. My current Point Of Sale does not have purchase and inventory receiving functions. I can not change the restaurnant layout and table arrangement myself. I want my Point Of Sale to support multiple locations. I want all my registers still fucntioning even my database or network is down. Want speed and accuracy at the Point Of Sale. Want to be able to track and add customer information at the Point of Sale. Want a Point Of Sale Solution that works with a bar code scanner and/or a touch screen monitor. Uniforce Restaurant POS is also the only Restaurant Point Of Sale that allows you to keep only the necessary data on your register or back office computer and back up the rest to your removeable data storage or our online data center.

Q:	I am currently using another Point Of Sale, how can I get my information into Uniforce Restaurant POS?	View
A:	Uniforce Restaurant POS has built-in tools that can easily import your menu or inventory list from your accounting software such as QuickBooks. Uniforce R-POS is also able to import inventory, menu and customer list from text files, Excel files and Access files. If you have the ability to export menu, inventory and customers from your current Point Of Sale, chances are it can be manipulated and imported to Uniforce R-POS program.

Q:	How many Point Of Sale stations can Uniforce Restaurant Point Of Sale run simultaneously?	View
A:	Uniforce R-POS can operate as many Point Of Sale stations as your business needs.

Q:	Can I access my reports and monitor restaurant performence from a different locations i.e. home office/corporate office?	View
A:	Yes,the Uniforce R-POS Retail data share interface allows you to access complete sales and purchase information anywhere.

Q:	Will Uniforce POS Retail work with my existing hardware?	View
A:	Yes,Uniforce POS is compatible with most POS hardware peripherals.Please check with us before you purchase form a different source.

Q:	How do I process credit cards using Uniforce R-POS?	View
A:	You can process all major credit cards with Uniforce POS Retail Point Of Sale using the bank OF YOUR CHOICE! There is no need to change your existing merchant services agreement.

Q:	Since Uniforce POS shares information with my financial software,will my employees have access to my financial information?	View
A:	No, your accounting software doesn't even need to be on your Point Of Sale computer. Uniforce POS also has user defines groups to help assist with front-end security.

Q:	Does my accountant need a copy of Uniforce Point Of Sale?	View
A:	No, all sales information is transferred to your accounting software in detail. All they needs is the Financial Software file.

Q:	How can I get more information about Uniforce Restaurant Point Of Sale?	View
A:	You may call toll free 866-521-3539, 9am-5pm (PST) Monday-Friday and speak to one of our Point Of Sales representatives about your specific needs and applications. You may also request information and submit Questions by completing our Information Request form. There is a free full working demo version of Uniforce POS Retail available for download, and set up instructions on the website.

Q:	Who do I call for product support?	View
A:	For support from Uniforce POS Retail technical staff call (626) 582-8138 weekdays from 9am-5pm PST.Support agreement is required. Additional fees will be assessed outside of normal business hours. Terms and conditions of support are subject to change.

Q:	Does my financial software need to be running to use Uniforce POS?	View
A:	Your accounting software does NOT need to be open and running to operate Uniforce POS.

Q:	Do I need to purchase another copy of Uniforce POS for my other stations or locations?	View
A:	Your accounting software does NOT need to be open and running to operate Uniforce POS.

Q:	Do I need a Cash Register?	View
A:	No, Uniforce POS turns your computer into an efficient Point Of Sale machine that collects sales information and updates your accounting program.

Q:	Can I add new stations or open a new location?	View
A:	You may add as many stations as you need instantly, or open a new location.Just call us for the additional license agreement and serial number.

Q:	How easy is Uniforce POS to install and use?	View
A:	Uniforce POS is the easiest Point Of Sale system available since it is created by our software designers who have spent years to support our customers in retail and restaurant industry. Uniforce POS is also easy to train since the operation is similar to a manual register. Scan the item, total, tender and you're ready for the next customer in line. It's that easy!

Q:	When will my software be out of date?	View
A:	As long as you maintain an Update/Support Contract your Uniforce Point Of Sale will always be ahead of its time.

Q:	Are security levels available in the Point Of Sale system?	View
A:	Yes, in Uniforce POS you may set up user groups and assign security levels. For example, a sales person may only be able to process sales, a supervisor can process sales,returns, void, change prices and clear the cash tills, and a manager can do all of the above plus checking employee timesheet and scheduling.

Q:	Is Uniforce Count Inventory needed for the Point Of Sale?	View
A:	Uniforce Inventory checking is a program to assist users whena physical inventory count is needed. A portable scanner collects the inventory counts and uploads them to point of sales (POS) so complete inventory adjustments can be made instantaneously. No need to close the store and pay overtime to count your items! Contact our POS specialist for any further questions at 1-866-521-3539

Q:	Why do some credit cards get declined?	View
A:	a) By Default only Visa and Master card are accepted if you would like to accept any other credit card service you would need to call PPI or X charge b) By default, same customer's credit card is not allowed to be charged twice during the same day with the same dollar amount; this is for the safety of the customer. In order to change this feature you would need to contact PPI or X charge.

Q:	Why can't I see the complete daily balance?	View
A:	a) Make sure you are logged in as Administrator, Employee accounts do not have access to this information they can only see what was made at their station during their logged in hours. b) Also make sure you do not have your transactions done outside of your business hours. Any transactions done before or after your business hours will not be counted.

Q:	My printer does not print anymore why?	View
A:	a) Make sure the printer cables are connected. Loose cables will affect the performance of the printer b) Make sure the printer power is on c) Make sure there is enough paper left in the printer, the printer can detected if the paper is low and it will not function properly d) Make sure the printer is in the same port where it was installed, printer drivers can be very sensitive to change of ports. e) Also you can try to use another cable with that printer, sometimes cables can give out with age and use

Q:	My cash drawer doesn't open why?	View
A:	a) Make sure that the cable is seated in properly, loose cables will not work properly. b) Make sure that the Cash Drawer is in the open position not locked, cash drawer cannot open if it is in the locked position c) Make sure the printer is on and working properly,the cash drawer gets the open signal from the printer

Q:	My scale does not work why?	View
A:	a)The Avery Berkley scales require the cover on to zero the scale, if you lift the cover, the display will show an error message and will stop functioning until the cover is put back on. b) Also make sure that it is on a level surface Make sure all cables are connected properly and power is turned on, the scale will not functionproperly if not installed correctly.

Q:	What is the Difference between inventory type and non-inventory type when I add a new item?	View
A:	a) Inventory type is tangible like an item at the store for example a book b) Non-Inventory type is not tangible for example a hair cut service or delivery service or ATM fee.

Q:	Why can't I change the R-Corp data source option from access to MySql or SQL Server in Sysconfig under DB Source Config?	View
A:	a) Installation was not finished properly or the configuration was not finished properly. Run R-Corp, don't log in then exit, run SysConfig.exe and reset the datasource for R-Corp again.

Q:	My employee's time sheet is wrong why?	View
A:	a) Make sure that all employees are in the correct store location, when adding or editing an employee in R-corp., make sure to choose the correct store location for the employee. b) Make sure that the employee is clocking in/out correctly using his/her login information

Q:	How do I delete employee accounts?	View
A:	a) You cannot delete an account, you can only disable employees . b) Make sure that unused accounts are disabled for security . c) You can edit an account at anytime¡£

Q:	How can I transfer my database from my old system to the new one?	View
A:	a) If you are using MySql you can back up your data base on a CD, flash drive, external hard drive any media that holds data then restore to the new system, after this you must run the DBupgrade to bring the MySql data base up to date . b) If you are using Access data engine, run back up in R-Corp, then copy the data file to the data folder in your new system.

Q:	My Employee cannot log in without clocking in why?	View
A:	a) This feature is for added security if you turn on the shift login option, the employee dose not need to be in the system out of work hours. b) Only the Administrator or manager have the right to log in without clocking in.

Q:	Do I need a data server?	View
A:	a) If there is multiple P.O.S stations a server is recommended . b) Also you can print all reports from server vs. from each P.O.S system in the store c) A server would be best for remote access

Q:	How many P.O.S stations can I have at one store?	View
A:	a) As many as your network can handle. b) Each station requires its own license

Q:	What is the difference between localhost and server?	View
A:	a) A server is a dedicated Computer that stores and shares data for all other computers connect by a network . b) A localhost is a computer that stores and shares its own data

Q:	How many stores can I have running at once?	View
A:	a)There is no limit to the number of stores active at once

Q:	Can I remotely access my store computer?	View
A:	a) You can access store information from home if there is a licensed copy of Uniforce technology software installed on your PC and access to the internet b) www.logmein.com offers free accounts for remote log in

Q:	Can I connect multiple stores to one server?	View
A:	a) Yes there is no limit to the number of stores operating at once

Q:	How do I get credit card services for my P.O.S unit?	View
A:	a) PPI is a credit card service that is preinstalled into Uniforce Technology's software, to complete this service please call usat 1866-521-3539 b) Xcharge is another credit card service that we support please call us at 1866-521-3539 c) You can also use PC Charge if for any reason that you can not use either PPI or X-Charge as your processor. However, using PC Charge requires you purchase a software Lic from PC Charge when using PPI and X-charge are free.

Q:	Can I print my own barcode labels?	View
A:	a) Yes our software can print out barcode labels using a barcode label printer or a regular printer.

Q:	Can I print my own bookshelf labels	View
A:	a) Yes you can using Uniforce Technology's software and label printer to do so.

Q:	I formatted my computer how can I get the Uniforce technology software back on my P.O.S system?	View
A:	a) By contacting the Uniforce Technology software vendor that sold you the software b) Or you can call us at 1-866-521-3539

Q:	Is there a max number of employees?	View
A:	a) There is no limit to the number of employees

Q:	Where can I buy paper for my printers?	View
A:	a) Printer paper can be purchased at Staples, Costco, Office Depot any office supplier store b) Make sure to buy the right size, any other size will not work properly c) Also make sure to get the right type of paper for the printer all this information is provided in the printers manual

Q:	Can I place orders with my vendors using this system?	View
A:	a) Yes,you can place orders from venders

Q:	Can the retail software be used at a gas station?	View
A:	a) The software as is cannot be used to manage gas pump stations b) The software can be used to manage inventory items

Q:	What kind of scales can I use?	View
A:	a) Scale must have a com port interface

Q:	Can I transfer my current credit card service to the new P.O.S?	View
A:	a) Please call 1-866-521-3539, you can use integrated processors such as PPI and X-Charge for free or purchase a PC Charge Lic to process credit cards, Debits cards, Checks and so on in our software.

Q:	My printer has an error light on? What do I do?	View
A:	a) Make sure to put in enough paper b) Make sure all cables are inserted correctly c) If the problem continues please contact printers manufacture for support